All orders carry delivery charges, this is a dynamic charge which will wary depending on the quantity you are ordering and your geographical location
the time frame for delivery will depend on when the order was placed and the geographical location to where the package is to be delivered it can take 3-5 days max
after ordering please be patient to hear from our customer service to direct you on how to make payment for your order, you can always contact our live support for immediate respond
yes you do receive an invoice via the email your provided when placing your order
we ship all orders discreetly so there is no indication of what is inside.
our products are vacuum sealed and placed in smell-proof bags for extra privacy
once your order has been shipped, it might take up to 3 days too receive your order depending on the shipping fee you chose
If your order is placed before 7pm GMT we will have your order shipped the same day, any order placed after the set time will be shipped the following day
*please note that payment must be processed buy our team and approved before your package can be moved to the processing state
the interact system can take up to 3 hours to direct you in completing, we do not ship packages on sundays but feel free to place your order and complete payment as we will still be processing orders through the weekend
Once orders are placed, you are unable to edit orders your selves. if you wish to add or change some items, you will need to create a new order and request for the order to be cancelled.
Alternatively, your old order will cancel itself after 72 hours
yes we do deliver to all states, we make sure our packages are vacuum sealed before shipment and delivered to the address provided by our clients.
funds are deducted from your account once payment has been confirmed
if you receive a damaged or wrong product, kindly contact our live support or contact us via our email address or phone number so the problem can be resolved immediately
you can only cancel your order before it is shipped, once your package is shipped you can no longer have your package canceled
package tracking helps you track the progress of your package
if you don’t receive your package within the expected delivery time please don’t hesitate to contact us
in order to guarantee safe delivery make sure you use the right addresses when placing your order along side a valid phone number and email address .
you can find your tracking number in the email that is sent to you after completing your order
if you are unable to find your tracking number, please contact support and have it sent to you directly
once your order has been placed, you will be immediately be contacted by one of our agents who will walk you through the payment process and as well ensure that your payment is approved.
For immediate responses you can as well request for payment details via our life support by simply providing them with your (order number ##).